Multiple deployment environments from development to production. Monitoring and analytics console for chatbot management after go live.
All resources are automatically versioned, giving transparency on what has been deployed in each environment and enabling rollbacks.
End to end tests to ensure chatbot performance during development and improvement cycles.
State of the art proprietary machine learning fine tuned for performance and best results.
Conversate Platform generates large datasets from few examples, making it possible to use state of the art algorithms that are data hungry since the beginning of the project.
Dialogue managers developed with code to enable advanced interactions, integratons with additional services and consistency between chatbot and business logic.
Conversate Platform is available as Cloud SaaS, both multi-tenant and single-tenant, and On-Premises.
Compliant with GDPR and EU-U.S. Safe Harbor.
Security best practices and Security by Design.
Design and development of custom conversational interfaces, support, and training. Professional services are delivered by Conversate or by our Partners.
First Artificial Intelligence Chatbot in production in an Italian bank, live since September 2017
Time to go live 8 weeks, knowledge base tripled in the first 3 months
Strong user engagement, used by 40% of employees
Intranet Virtual Assistant supporting 30,000 employees all over the world, live since June 2018
Time to go live 6.5 weeks, improved in few days thanks to Group global presence
Helping employees on their common HR, IT, and Communication needs